MOWILOS, R. C. .; ESSING, I.; TOPORUNDENG, F. O. Manajemen pelayanan publik. Penerbit Tahta Media, [S. l.], v. 1, n. 1, 2026. Disponível em: https://tahtamedia.co.id/issj/article/view/2097. Acesso em: 21 oct. 2026.